Phone: 304-596-6630
Email: Info@SpringMills.org

115 North Queen Street
Martinsburg, WV 25401
How to Communicate with your Board

August 20, 2017

How Shall Thee Communicate?

Let me count the ways!  Spring Mills provides numerous methods for residents to communicate with the Association’s management company and Board of Directors:

  • WEBSITE - If you simply need a little information, including a copy of the governing documents, an Architectural Change form, a Code Violation Report form, online payment link, photo gallery, community news, or contact information, the Spring Mills website at www.SpringMills.org is the place for you!  
  • EMAIL – If you would like to submit one of the aforementioned forms, or have a specific question or concern, email is our preferred method of two-way communication.  This allows for the communication, and the Association response, to be documented and shareable, should further action be needed.  Use Info@SpringMills.org, or hfield@clagett.com to reach the community manager directly.
  • PHONE – If you don’t have a computer, or simply prefer speaking to someone vs. electronic communication, give us a call!  The Spring Mills “voicemail” box is 304-274-3086, or if you prefer to contact the management representative directly, contact Clagett Management at 304-596-6630.
  • MAIL – It may be going the way of box televisions, but it still gets the job done!  Send us a letter at Spring Mills UOA, 115 North Queen St., Martinsburg, WV, 25401.
  • IN PERSON – Yes, this is always an option!  The Board of Directors holds monthly meetings which are open to the membership to attend – typically the third Tuesday of each month, 7:00 PM, at the Bedington Fire Station.  All are welcome.  Or, if you would like to drop off a form or payment to the business office, visit Clagett Management’s office in downtown Martinsburg at 115 North Queen Street; office hours are 9 AM – 5 PM.
  • FACEBOOK – Ahh, social media.  Facebook is great for last-minute event reminders, changes or cancellations, snow removal updates, and just generally staying in touch in a passive way.  Please refrain from asking questions or posting complaints on social media – these are best addressed directly via email/mail. No formal complaints or requests are accepted over Facebook.