Let me count the ways! Spring Mills provides numerous methods for residents to communicate with the Association’s management company and Board of Directors:
WEBSITE - If you simply need a little information, including a copy of the governing documents, an Architectural Change form, a Code Violation Report form, online payment link, photo gallery, community news, or contact information, the Spring Mills website at www.SpringMills.org is the place for you!
EMAIL – If you would like to submit one of the aforementioned forms, or have a specific question or concern, email is our preferred method of two-way communication. This allows for the communication, and the Association response, to be documented and shareable, should further action be needed. Use Info@SpringMills.org, or firstname.lastname@example.org to reach the community manager directly.
PHONE – If you don’t have a computer, or simply prefer speaking to someone vs. electronic communication, give us a call! The Spring Mills “voicemail” box is 304-274-3086, or if you prefer to contact the management representative directly, contact Clagett Management at 304-596-6630.
MAIL – It may be going the way of box televisions, but it still gets the job done! Send us a letter at Spring Mills UOA, 115 North Queen St., Martinsburg, WV, 25401.
IN PERSON – Yes, this is always an option! The Board of Directors holds monthly meetings which are open to the membership to attend – typically the third Tuesday of each month, 7:00 PM, at the Bedington Fire Station. All are welcome. Or, if you would like to drop off a form or payment to the business office, visit Clagett Management’s office in downtown Martinsburg at 115 North Queen Street; office hours are 9 AM – 5 PM.
FACEBOOK – Ahh, social media. Facebook is great for last-minute event reminders, changes or cancellations, snow removal updates, and just generally staying in touch in a passive way. Please refrain from asking questions or posting complaints on social media – these are best addressed directly via email/mail. No formal complaints or requests are accepted over Facebook.